Shipping and delivery FAQ
Here are some of the most frequently asked questions we receive about shipping and delivery of the LetterBoxer:
Why a Shipping Policy
A shipping policy is the final piece of the puzzle in any successful online store. It provides customers with an understanding of how their orders will be processed and shipped, as well as what they can expect in terms of delivery times and cost. It’s also a great opportunity to give customers more control over their orders, while also building trust and credibility with our brand. In this policy, we’ll spell out how our shipping works.
LetterBoxers Shipping Policy
At LetterBoxer, we are dedicated to providing our customers with the best possible shipping experience. We offer a variety of shipping options to meet your needs. We currently ship to all parts of the UK and Ireland, as well as the United States and Western Europe.
Furthermore, we Also ship to the Scottish highlands and Channel Islands, which are at a fixed rate price.
At LetterBoxer, there are three options for domestic mainland UK shipping options: Economy, Standard or Express. All orders are sent via DHL next day for customers in the UK, and DHL worldwide for the other countries listed. The cost of shipping depends on the lead time given; free shipping is available when longer lead times are provided, as this helps us with workshop production.
Manufacture of Order
The first step in the shipping process is the manufacture of your order. Once we receive your order, we will begin production as soon as possible. Depending on the shipping method of your order, production time can take anywhere from a day to a week. Once your order is ready, we will ship it out to you via DHL next day for domestic UK or DHL worldwide for international.
If you are an international customer or outside the mainland UK, we aim to have your order made and shipped within three days.
Economy shipping is free for all domestic mainland UK orders, however shipping time takes up to six days to arrive.
Express delivery will take a maximum of 4 days.
Any location outside the mainland UK will be sent via DHL within three days of the order being placed.