LetterBoxer Terms and Conditions

What You Need To Know Before Buying a LetterBoxer Letterbox Cage – Terms & Conditions


If you’re thinking about buying a letterbox cage, there are a few things you should know before making your purchase. Here are some important terms and conditions to keep in mind:

  • LetterBoxer Letterbox cages must be installed by a qualified trades’ person.
  • LetterBoxer Letterbox cages must be used in accordance with the manufacturer’s instructions.
  • LetterBoxer Letterbox cages must be regularly inspected and maintained.
  • If you have any questions or concerns about your letterbox cage, please contact us.

About LetterBoxer

LetterBoxer.co.uk is the trademark of Shadowdog Limited.

The terms and conditions act as an agreement between the customer and Shadowdog Limited operating as LetterBoxer.co.uk.

With a Shadowdog Limited order, you make an offer to purchase the items that they may or may not accept at their own discretion.

Trading address: LetterBoxer.co.uk
Shadowdog Limited
White Lund Industrial Estate
United Kingdom
Telephone number: 01524 881433
Our enquiry form at: letterboxer.co.uk/contact-us/

General Terms

  1. Payment: Payment for the product must be received in full before the product is shipped.
  2. Shipping: The product will be shipped via a secure shipping method to the address provided by the customer. The customer is responsible for any additional shipping costs or customs fees.
  3. Returns: Due to the handmade nature of the product, returns will only be accepted in the event of damage during shipping or a defect in the product. Any returns must be reported within 7 days of receiving the product.
  4. Use of the product: The customer agrees to use the product in a responsible and appropriate manner. The seller will not be held liable for any damages or injuries resulting from improper use of the product.
  5. Intellectual property: The customer agrees not to reproduce or sell any design elements of the product without the express written consent of the seller.
  6. Jurisdiction: These terms and conditions will be governed by the laws of the country in which the seller is based. Any disputes arising from the sale of the product will be resolved through binding arbitration in accordance with the laws of the country.
  7. Changes to terms and conditions: The seller reserves the right to change these terms and conditions at any time. It is the responsibility of the customer to review the terms and conditions prior to purchasing the product.

Handmade Products

Our LetterBoxers are handmade products that are made with care and attention to detail, but as with any handmade item, there may be small variations or imperfections. These variations should not be considered defects, but rather a part of the unique character of the product.

We take great care to ensure the safety and quality of our products, but we cannot be held responsible for any injuries or damages that may occur as a result of the use of our products. It is the responsibility of the user to handle and use our products responsibly and in accordance with any instructions or warnings provided.

In the event that a product is found to be defective or damaged upon receipt, we will work with the customer to find a satisfactory resolution, which may include repair or replacement of the product.

By purchasing one of our handmade products, the customer assumes all liability for any injuries or damages that may occur as a result of the use of the product.