Marketing communications are only sent to users who explicitly opt-in and provides LetterBoxer consent, at the time of making an account, to contact them for marketing purposes (e.g. special offers, discounts, seasonal promotions etc).

If you’re subscribed to our marketing emails and now not wish to receive them, you’ll unsubscribe from marketing communications easily by clicking the unsubscribe link located at the underside of each marketing email.

Please note that opting out of selling messages won’t stop transactional communications (like updates on your order, delivery information etc).

Alternatively, please contact a member of our customer services team who are going to be happy to help you.

Lawful Basis for Processing Personal Data

Shadowdog Limited. have a lawful basis for processing personal data, that you just provide at the time of placing an order, so as to fulfil our contractual obligations to you. as an example, without using the delivery details that you simply provide to us at time of purchase, we wouldn’t be able to delivery your order to you.

By placing an order and disclosing this information with us at the time of purchase, you consent to the gathering, storage and processing of that information within the manner as come into being during this policy.

This lawful basis for processing personal data is in compliance with the new GDPR as stated in Article 6(1)(b):

processing is important for the performance of a contract to which the information subject is party or so as to require steps at the request of the information subject before moving into a contract

Full information on lawful basis for processing personal data is found on the knowledge Commissioner’s Office website

Right of Access: Data Access Requests

In compliance with GDPR, individuals have the proper to access your personal data. Individuals have the correct to get

Confirmation that their data is being processed;

Access to your personal data; and

Other supplementary information

 

What does this mean?

The purpose of right access under GDPR is to clarify the explanations to permit individuals to access their personal data. Individuals should bear in mind of, and may verify the lawfulness of the processing (details of which may be found above).

You can request to work out a replica of the info that we hold.

LetterBoxer.co.uk have the proper to charge an affordable fee when an invitation is manifestly unfounded or excessive, particularly if the request is repetitive. LetterBoxer.co.uk can also charge an affordable fee to befits requests for further copies of the identical information. The fee are supported the executive costs of providing the knowledge.

LetterBoxer.co.uk must provide this information directly and within one month of the receipt of the request. this era may be extended by an additional two months where requests are numerous or complex. If this is often the case then LetterBoxer must inform the individual within one month of the receipt of the request and explain why the extension is critical.

What if the request is manifestly unfounded or excessive?

Where requests are manifestly unfounded or excessive, specifically because they’re repetitive, Shadowdog Limited can:

charge an affordable fee taking into consideration the executive costs of providing the information; or

refuse to retort.

Where Shadowdog Limited refuse to reply to letter of invitation, we must first tell the individual why we’ve got made this decision and inform them of their right to complain to the supervisory authority and to a judicial remedy without undue delay and at the most recent within one month.